Cable TV ?

Since summer is pretty much upon us, I am thinking about getting Cable TV. I have looked into Satelite, even called them up, but I dont like their customer service reps, so I refuse to deal with them (I was cold transfered 6 times!). So the next step would be cable tv. I know some people that have cable and they are very happy w/their customer service. and, I think I will forgo using the phone and do it all on line. I dont have a social security disability, and I dont ask for much help. But when I am on the phone, I just want someone in the United States that understands English and that can help me and answer my questions! Since I happen to be a CSR, I expect the good customer service. sheesh.